The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We always use seasoned and treated solid wood. Mostly Indian Rosewood and Mango wood are used.
Yes-We don't use lead based chemicals to polish. All our products are food safe.
We do make bespoke designs, please contact us via Etsy messaging to inquire further.
Yes-We have laser engraving available. Each product has an option to choose from, where you can select personlization.
Yes we do. Kindly contact via Etsy messaging.
It depends on the value of order and the country of the buyer. We encourage buyers to check for their country specific import duty rules.
Just use a dry cotton cloth for that.
Yes we do.